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Terms & Conditions

Socal-Graphix: Terms & Conditions

The following Terms and Conditions apply to the use of Socal-Graphix website and all services, orders and products by Socal-Graphix. The term ‘User’ in these Terms and Conditions refers to users and clients of Socal-Graphix. By using this website and its services, it is established that the User is bound to these Terms and Conditions legally. Socal-Graphix reserves the right to refuse or remove any accepted orders if they violate these Terms and Conditions or if they violate any legal rights and laws. In case of dispute, these Terms and Conditions shall be interpreted by the laws of the State of California and shall be decided under the jurisdiction of state courts of California.

Services

If the User is choosing a package for designing and printing services, then the User accepts that all packages are subject to these Terms and Conditions.  Under no circumstances shall the packages be customized for any User, unless it is for customized products which do not have assigned packages. Socal-Graphix reserves the right to charge additional cost based on the hours of work and the intensity of the design for any designs included in any of the packages on Socal-Graphix website.

Socal-Graphix does not accept orders from any client, under the age of 18.  The User is responsible for providing creative and revision briefs to the Project Managers. Socal-Graphix is not responsible for the clarity and concept that the User has provided. Socal-Graphix would base its services and products on whatever information has been relayed by the User. The User agrees to provide timely responses to any status notifications that Socal-Graphix sends to him/her. If for any reason, the User does not respond or miscommunicates ideas, Socal-Graphix will not hold responsibility for delays in order and will subject revisions to the number already decided in the order. Socal-Graphix does not assume responsibility for archiving any customer orders, electronically or otherwise.

For printing services specifically, User must sign-off on all final proofs before the printing process commences. Under no circumstance will Socal-Graphix be responsible for any errors or omissions overlooked during the proofing process. All reasonable efforts shall be made to obtain the best possible color reproduction on final printed products but variation is inherent in the print process. It is understood and accepted as reasonable that Socal-Graphix shall not be required to guarantee an exact match in color or texture between the customer’s photograph, transparency, proof, electronic graphics file, previously printed matter or any materials supplied by the customer and the customer’s final printed product.

Any period or date for delivery of goods or provision of services is intended as an estimate only and is not a contractual commitment. While Socal-Graphix will make every effort to meet its estimated delivery times, under no circumstances will Socal-Graphix be liable for any costs or damages resulting from delay. Delays or damages during shipping process are sole responsibility of the carrier providing delivery services.

 

Registration

The client must register with the website in order to use the services. The confidentiality of the Client’s username and password shall be the responsibility of the Client. In case of any breach of the Client’s account, it is the responsibility of the Client to inform and cooperate in investigation with Socal-Graphix. Socal-Graphix bears no responsibility for any financial or material loss caused by the breach of security of a User’s account.

By registering as a Client, the User warrants that he/she meets the following eligibility requirements-

  • The client must be 18 years or older to register with Socal-Graphix.
  • The client must agree to the Terms and Conditions along with the Privacy policy completely.
  • The information that you provide during the registration process is complete and accurate.
  • If the User is registering on behalf of an entity, then the User must be authorized to bind that entity to the terms and Conditions of Socal-Graphix.

Ownership and Rights

Once a logo design, or any design provided by Socal-Graphix has been paid for in full, we relinquish all ownership rights over it. The logo design will be the sole property of the client. Furthermore, Socal-Graphix shall have no obligation to perform trademark, service mark or copyright inquiries, or the like, in order to validate the propriety or legality of the final design. Socal-Graphix is not liable to assist the User for any state or federal property protection for the final design.

Payment

User must pay for all orders through credit card, or other payment methods authorized by Socal-Graphix. All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, mailing services, design services or other services, the User agrees that all charges, taxes and shipping and processing fees will automatically be charged to the credit card or paid by User with an approved payment method. While paying through credit card, you will be required to provide a valid credit card number and billing address. Socal-Graphix may change its pricing at discretion, but any changes to fees shall not apply to any existing orders. Socal-Graphix will inform you in case any additional fees apply to your orders and seek your consent to them.

The prices of services are exclusive of state and federal taxes. Any additional surcharges shall be informed to the User at the time of payment. Prices quoted do not include shipping costs unless itemized in quote.

Refunds and Cancellations

If for any reason, the User is not satisfied with our services, you may request a refund. Socal-Graphix reserves the right to decide the percentage of the refund amount which shall depend on the type of order. In most cases, Socal-Graphix will refund the total payment made by you, minus forty-nine dollars (49$) which are services and processing fees.

For any cancellations, any order that has not yet begun shall be refunded in full, less forty-nine dollars for services and processing.  For all orders that have begun, depending upon the stage of development, time devoted and the type of order such as design or product, Socal-Graphix reserves the right to decide the amount to be refunded. No cancellations shall be accepted if the orders are complete.

Restrictions

A User or visitor of this website is  prohibited from violating or attempting to violate the security of the services, including, without limitation, accessing data not intended for you; attempting to probe, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to impede with service to any user, host or network, including, without limitation, by way of submitting a virus to, or overloading, “flooding”, “spamming”, or “crashing”, the Services; forging any TCP/IP packet header or any part of the header information in any email or posting generated in connection with the Services. Violations of system or network security may result in civil or criminal liability.

This Site shall only be used for making legitimate requests to purchase products or services offered and/or for information purposes. It is a violation of law to place an order in a false name, age or with an invalid card. Fraudulent users may be prosecuted to the fullest extent of the law.

Disclaimer

LIMITATION OF LIABILITY: SOCAL-GRAPHIX MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, FOR ANY AND ALL PRODUCTS AND/OR SERVICES THAT IT SUPPLIES. SOCAL-GRAPHIX WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGES RESULTING FROM PRODUCTS AND/ OR SERVICES IT, THIS INCLUDES ANY INDIRECT OR DIRECT DAMAGES, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, ECONOMIC LOSS, LOSS OF GOODWILL OR LOSS OF ANTICIPATED SAVINGS. SOCAL-GRAPHIX IS NOT RESPONSIBLE FOR ANY LOSS, OR CONSEQUENTIAL LOSS OF DATA, OR DAMAGES RESULTING FROM NON-DELIVERY OF PRODUCTS OR SERVICES. WHILE WE, AT SOCAL-GRAPHIX, TAKE REASONABLE STEPS TO RESEARCH DESIGN AND PRODUCTS WE CREATE AND RECOMMEND, WE ACCEPT NO RESPONSIBILITY FOR ITS PERFORMANCE AND SUCCESS/OR ANY CONSEQUENTIAL LOSS ARISING FROM THEIR FAILURE. THE USER OF OUR WEBSITE AND SERVICES AGREES NOT TO HOLD SOCAL-GRAPHIX RESPONSIBLE FOR ANY LOSS OR DAMAGE. ANY CLAIM AGAINST SOCAL-GRAPHIX SHALL BE LIMITED AT MOST TO THE RELEVANT FEE(S) PAID BY THE CUSTOMER. SOCAL-GRAPHIX IS NOT RESPONSIBLE FOR ANY DELAYS OR INTERRUPTIONS OF, OR ERRORS OR OMISSIONS CONTAINED IN THE SERVICES. WE RESERVE THE RIGHT, BUT ARE NOT REQUIRED, TO CORRECT ANY SUCH DELAYS, INTERRUPTIONS, ERRORS OR OMISSIONS.

 

Force Majeure: Socal-Graphix shall also not be responsible for any claim, inconvenience, loss, expense and damage of any kind arising out of delay, error or failure of its services and products caused by any labor dispute or disturbances, governmental order or requirements, acts of God, casualty, disaster, inability to secure materials and transportation facilities, wars and other civil disturbances, and other circumstances beyond its control including the failure of its supplier(s) and/or subcontractors to perform.

 

Indemnification: The User agrees to indemnify and hold harmless Socal-Graphix from any claim, loss, expense, and /or damages arising out of the violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work provided by the User.

Privacy

You confirm that you have read, understood and agree to the Socal-Graphix’s Privacy Policy on this website, and agree that the terms of such policy are reasonable and satisfactory to you.

Acceptance of Terms and Conditions

It is the responsibility of the User to go through these Terms and Conditions. By using this Site and placing and order with Socal-Graphix, you signify your acceptance of these Terms and conditions. Your continued use of the Site following any posting of changes to this policy will be deemed your acceptance of those changes.

Any Changes to Terms and Conditions

Socal-Graphix has the discretion to update and modify these Terms and Conditions at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed. Users acknowledge and agree that it is their responsibility to review these Terms and Conditions periodically and become aware of modifications. If a User continues to use this Site after any changes are made to these Terms and Conditions, it will be considered automatically that the User has read and accepted the changed Terms and Conditions.

Contacting us

If you have any questions about these Terms and conditions, the practices of this site, or your dealings with this site, please email us at support@socal-graphix.com or write to us at the following address:

Socal-Graphix

263 W. Olive Ave #249
Burbank, CA 91502
USA

 

 

Updated on 12/27/2014